Returns & Refund Policy

Returns/Exchanges:

 

Undamaged items and unwashed/unworn apparel can be returned for store credit and must be requested via email within 30 days of the original shipping date. We will NOT accept items that are not in re-sellable condition.

 

You are responsible for paying to return the item(s) to our fulfillment center.

 

Once we receive the item back you will be refunded in the form of a gift card via email.

 

Shipping charges are not refunded when you return an item.

 

Credits cannot be issued in the form of checks or cash. Shipping costs can not be refunded.​

 

If your package is returned to us for any reason you are responsible for any reshipping costs. ​

 

Return Instructions:

 

At first, contact us with the following informations :

Order number

Reason for return 

Picture of item(s) in attached file

Securely pack your merchandise. We are not responsible for items that are damaged while in transit to our fulfillment center.

 

Include a note with the following information:

 

Order number

Store Credit or Exchange?

Reason for return

Exchange item(s) requested (if applicable)

 

Ship the merchandise to the return address below:

 

Plethoria E-commerce Highway

French Polynesia

BP 465 - 98730 Vaitape

Bora Bora 

Îles Sous-Le-Vent

 

Please make sure to secure a tracking number or delivery confirmation number for your shipment. Your order # is required for your return or exchange to be processed by our fulfillment warehouse.

 

Please email customer service to let them know about your return. Include all information listed in step 2. This will help should your package ever be lost in transit.

 

If you do not have your packing slip or are not sure if an item is returnable, please contact us.

 

Incorrect/Missing/Damaged items:

 

If you are missing an item or have received an incorrect item with your order, please contact us including the following information:

 

Order number

Wrong item received

Missing item

 

If your item appears to have a manufacturing defect (e.g.: misprinted, hole in fabric, etc.), please contact us and make sure to include the following information:

 

Order number

Defective item

Description of the defect(s)

​Picture of the defect(s)​