Q: Do you ship to XY country ?
A: Yes, we ship to all countries except for mainland China, Indonesia and Bolivia where shipping is unfortunately not available for logistics reasons.
Please note we also can't ship to military addresses (APO / FPO).
Q: How long does it take to ship ?
A: All orders are processed and shipped within 5~7 business days from the order date (Monday - Saturday). During the holidays and the peak demand, these delays can be extended.
During peak demand, we pack and ship immediately and have your shipment on the way as quickly as possible, usually between 5~12 business days.
US domestic deliveries usually take 7~9 business days and international deliveries usually take 2~4 weeks, depending on the efficiency of your location and customs controls.
Please note that we ship on business days. While we will do all, we can to ensure your order is delivered on time, aventhunder.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.
Q: How do I track my order ?
A: All orders on aventhunder.com have a tracking code.To track your order, please use this link: https://www.aventhunder.aftership.com/ and enter your tracking code. It offers a comprehensive view of your shipping details.
Q: Can I make changes to my shipping address after I place my order ?
A: Changes can only be made before the processing starts, after your order has been processed, we are unfortunately unable to make any changes.
Q: When will I receive tracking information ?
A: Within a week of your order being fulfilled (shipped), you will receive a notification email containing your tracking number.
If you do not receive such an email within 7 business days, please contact us!
Q: My shipment is still in transit after the suggested delivery time, what do I do ?
A: Please note in the countries below, customs clearings may cause a several weeks delay in delivery:
- Costa Rica
- New Caledonia
- Puerto Rico
Q: Is there free shipping to XY country ?
YES ! Free shipping is offered from a purchase amount of 100 $
A Shipping itself is low cost* but local duties and customs clearings may affect the final price. It is the customer’s responsibility to learn about these extra fees.